Returns

Thank you for shopping with us at Temptressfashion.com. We appreciate your business and want you to be 100% happy with your experience. If you are not, please see our Return & Exchange policy below.

• All returnable items must be received within 21 days of the date your order shipped from us.
• You will receive a store credit or an exchange based on the following:
• A copy of your receipt, noting why you are returning the item
• The item/s are in their original packing and in sellable condition
• Your RA#
• We strongly encourage you to send packages with a tracking number, as we are not responsible for packages lost by shipping carriers. The following items will NOT be accepted for a return or exchange:
• Items that are on sale for 25% or more are Final Sale
• Lingerie, Stockings, Swimwear, Cosmetics, Fragrances, & Toiletries
• Any item that is worn, soiled, altered, or damage by the customer
• Please note that Shipping Costs are not calculated in the store credit amount issued and the customer is responsible for all shipping costs.

RETURN AUTHORIZATION #’S:

• A Return Authorization (RA) number must be issued before any returns will be accepted. Please contact Customer Care at customercare@temptressfashion.com to obtain an RA number.
• If your item arrives damage or not as described, contact us within 24 hours of receiving the item.
• When requesting a Return Damage Merchandise Authorization (RMDA) for a damage item, please include a detailed description (and picture if possible) when contacting customer care.

If you have any questions regarding your purchase you can email us at customercare@temptressfashion.com or call us at 619-224-2284 between the hours of 11am – 6pm PST.